MARINA BAY SANDS

SINGAPORE

27 - 29

NOVEMBER

2018

Conference FAQS

How can I attend the OSEA2018 International Conference?

Please write to Ally Koong at [email protected] to register your interest. Conference registration will open in July 2018.

Once you have submitted your conference registration, a confirmation note with details on how to visit OSEA2018 Exhibition will be sent. Please do not pre-register online again to visit the Exhibition. All delegates can enter OSEA2018 Exhibition with the conference badge.

Please note that as the conference is a payable event, exhibition registration would not allow entry to conference. To attend the conference, please register and pay for the conference delegate pass separately.

What are the modes of payment accepted?

You can register with the online form which will be available in July 2018, and follow the instructions to make payment via Credit Card,  Telegraphic Transfer or Bank Draft. Your attendance will not be confirmed until payment is received at the organiser’s end.

If I sign up now and cannot attend the conference, can I send a substitute?

Substitutions should be made in writing before 28 Oct 2018. No refunds will be provided for cancellation or no-show.

Can I change the sessions I registered for?

Yes, however any difference in fees between the sessions originally registered for and replacement sessions will not be refunded. Any shortfall in fees must be paid for before attendance is confirmed.

Can you send me an invoice for the conference registration? My accounts department needs it to process payment.

You should receive an auto-generated invoice after registering online. If you did not receive your invoice, please contact Ally Koong at [email protected].

Please note that your attendance at the conference will not be confirmed until payment is received at the organiser’s end.

My accounts department needs time to process the fees and it may not reach you by the stated date. What should I do?

Your attendance will not be confirmed until payment is received at the organiser’s end. You may wish to pay with a valid credit card first and get reimbursed from your company using the receipt issued.

How do I register my interest to be a speaker at the OSEA2018 International Conference?

To speak at the OSEA2018 International Conference, please write to Phoenix Teng at [email protected].

I pre-registered online for OSEA2018 exhibition and did not get a reply after 1 working day. How can I check on the status of my online pre-registration?

Email Ms. Callyster Goh at [email protected], with the subject: Status of Online Pre-Registration, highlighting the name, company and job title which you have used to register online to facilitate us in checking the status of your online pre-registration for the exhibition. We will send a reply to you within 3 working days.